AWS Support Services provides a mix of tools and technology, people, and programs designed to proactively help you optimize performance, lower costs, and innovate faster. We save time for your team by helping you to move faster in the cloud and focus on your core business

What is AWS Support Services?

AWS Support Services is one-on-one, fast-response support from experienced technical support engineers. The service helps customers use AWS’s products and features. With pay-by-the-month pricing and unlimited support cases, customers are freed from long-term commitments.

What is the main purpose of AWS Support Services ?

AWS Support Services is designed to allow application providers, ISVs, and vendors to quickly and securely host your applications – whether an existing application or a new SaaS-based application. You can use the AWS Management Console or well-documented web services APIs to access AWS’s application hosting platform.

Benefits of AWS Support Services

Data Management and Data Transfer

To run HPC applications in the AWS cloud, you need to move the required data into the cloud. There are several data transport solutions designed to securely transfer huge amounts of data. This overcomes issues like a long time for transfer, high network costs, and security concerns. Also, you can automate the movement of data between the AWS cloud and on-premises storage. There are options for establishing a private connection to the AWS from your premises. This increases bandwidth to provide more throughput, reduces the cost of the network, and provides a consistent network experience.

Compute & Networking

Several compute instance types can be customized according to your needs. It also handles monitoring your application and adjusting its capacity for maintaining a steady and predictable performance at an affordable cost. Also, setting up application scaling across multiple services for multiple resources takes a few minutes. Enhanced networking options from AWS allow for achieving lower inter-instance latency and higher bandwidth.

Storage

When looking for an HPC solution, you need to consider the storage options and cost. There are several flexible blocks, object, and file storage options in AWS Support services that allow permanent and transient data storage. It allows allocating storage volumes according to the size you need. You can store and access data types over the cloud without doing a data migration project. Also, with AWS services, you can transfer your workload to the cloud from on-premises.

Automation and Orchestration

For using the infrastructure efficiently, you need to automate the scheduling of submitted jobs and the job submission process. AWS services allow you to run thousands of batch computing jobs through the dynamic provision of computer resources based on the requirements.

Operations and Management

As a system administrator, you are responsible for avoiding cost overruns and monitoring the infrastructure. Several management and monitoring services allow you to optimize the utilization of resources, monitor the application, get a complete view of operational health, and respond to performance changes.

Visualization

With the AWS Support services, you can easily visualize the engineering simulations’ results without moving huge amounts of data. Now, you can access the interactive applications remotely over a standard network and deliver application sessions to any workstation.

Security and Compliance

For running applications on the cloud, you need to have an understanding of regulatory compliance and security management. There are several quick-launch templates and security-related services offered by AWS that helps in protecting data and customer privacy by putting strong safeguards in the AWS infrastructure.

Components of AWS Support Services

1. Data Management and Data Transfer

To run HPC applications in the AWS cloud, you need to move the required data into the cloud. There are several data transport solutions designed to securely transfer huge amounts of data. This overcomes issues like a long time for transfer, high network costs, and security concerns. Also, you can automate the movement of data between the AWS cloud and on-premises storage. There are options for establishing a private connection to the AWS from your premises. This increases bandwidth to provide more throughput, reduces the cost of the network, and provides a consistent network experience.

2. Compute & Networking

Several compute instance types can be customized according to your needs. It also handles monitoring your application and adjusting its capacity for maintaining a steady and predictable performance at an affordable cost. Also, setting up application scaling across multiple services for multiple resources takes a few minutes. Enhanced networking options from AWS allow for achieving lower inter-instance latency and higher bandwidth.

3. Storage

When looking for an HPC solution, you need to consider the storage options and cost. There are several flexible blocks, object, and file storage options in AWS Support services that allow permanent and transient data storage. It allows allocating storage volumes according to the size you need. You can store and access data types over the cloud without doing a data migration project. Also, with AWS services, you can transfer your workload to the cloud from on-premises.

4. Automation and Orchestration

For using the infrastructure efficiently, you need to automate the scheduling of submitted jobs and the job submission process. AWS services allow you to run thousands of batch computing jobs through the dynamic provision of computer resources based on the requirements.

5. Operations and Management

As a system administrator, you are responsible for avoiding cost overruns and monitoring the infrastructure. Several management and monitoring services allow you to optimize the utilization of resources, monitor the application, get a complete view of operational health, and respond to performance changes.

6. Visualization

With the AWS Support services, you can easily visualize the engineering simulations’ results without moving huge amounts of data. Now, you can access the interactive applications remotely over a standard network and deliver application sessions to any workstation.

7. Security and Compliance

For running applications on the cloud, you need to have an understanding of regulatory compliance and security management. There are several quick-launch templates and security-related services offered by AWS that helps in protecting data and customer privacy by putting strong safeguards in the AWS infrastructure.

Uses of AWS Support Services

1. Simple Storage Service

Amazon AWS Support provides S3 or Simple Storage Service that can be used for sharing large files or small files to large audiences online. Depending on the web server type that you are using, you can quickly run out of resources as sharing huge volumes of data online is very expensive. AWS provides cloud storage for your use that offers scalability for file sharing.

When you want to send emails to thousands of customers, you can’t just use an email service like Outlook or Gmail. Even if somehow you manage to send out the emails, email providers like Yahoo and Gmail will treat them as spam messages. Simple Email Service of Amazon is able to handle such transactional emails at an affordable cost.

Web data is transferred from a central server to an edge server’s distributed network which is closer to the location of the end user. This task is performed by the Content Delivery Network or CDN. This distributes the website traffic loads better, improving the load times and providing a better experience for the end-user. Large CDNs are expensive. Amazon’s CDN service, CloudFront manages to bring everything under a single room with no limit to its scalability.

AWS offers the advantage of not worrying about exceeding the allocated usage of resources. Hosting a website on AWS might not be a one-click installation but its scalability makes it perfect for hosting different websites.

Normally, in a large company, one central drive is used by all the computers for storing and sharing files with other members of the team. AWS offers a file-sharing system that is best suited for an organization with employees around the world. Once you set everything up, it works on scale forever. You will never run out of drive space and you will have access to the files from anywhere in the world.

Advantages of AWS Support Services

  • It allows the organization’s usage of familiar operating systems, architectures, databases, and programming models.
  • There are no long-term commitments or up-front payments. You only pay for what you use which makes it a very cost-effective service.
  • You don’t have to spend a single penny to run and maintain data centers
  • With AWS services, you can enjoy faster deployments.
  • Adding or removing capacity is very easy.
  • You can quickly get access to the cloud with limitless activity.
  • Compared to private servers, the cost of ownership is low.
  • AWS services have hybrid capabilities.
  • It offers centralized management and billing.
  • Deployment of applications in several regions across the world is possible with just a few clicks.